Our refund and returns policy lasts 7 days. If 7 days have passed since you receive the items, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the original tag.
Additional non-returnable items:
Items sold and shipped outside UAE can NOT be returned or exchanged.
Refunds In UAE
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 7 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@wearpov.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges in UAE
If you bought an item in UAE and you wish to exchange it for a different size we offer this service Free of Charge, Just email us on info@wearpov.com and mention the order number and the new size you want to replace it with the item you purchased.
Shipping returns
To return your product, you should mail your product to: Almubarak Center Shop# , Al Sharq Street, Al Nabaa, Sharjah, UAE.
Alternatively we can arrange the return service for you at the cost of 20AED. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at info@wearpov.com for questions related to refunds and returns.
English (UK) 
العربية